top of page

PRACTICE POLICY UPDATE REGARDING COVID-19

 (Updated 4/30/20)

The health and safety of our patients, team, and community is our primary concern. Please be aware of our current practice policy changes.

Effective May 11th, we will be resuming Aesthetic Procedures and Treatments.

NEW PROTOCOLS:

In order to accommodate for the increasing number of cancellations related to COVID-19 we ask that patients call as soon as possible to report symptoms or concerns and to address rescheduling. If you arrive for an appointment and are symptomatic, we reserve the right to assess the situation and reschedule that service/treatment. We appreciate your understanding & cooperation!

  • Every patient coming into SouthPointe Medical & Aesthetics will be screened via phone PRIOR your appointment with questions pertaining to travel, potential exposure and symptoms. If you are deemed high risk, we will assist you in rescheduling your appointment.

​

  • If you have symptoms or concerns and need to reschedule your appointment we ask you to contact us as soon as possible.

​

  • If you have a mask or face covering made following the current guidelines- please wear this face covering to your appointment. If you do not have a mask, we can provide one but supplies are limited and we are doing all we can to conserve. So if you have one, please wear it. 

​

  • We ask that you remain in your vehicle in the parking lot prior to your scheduled appointment time. Please call when you arrive at our parking lot and we will call you when a room is ready for you. This is also to avoid several people at the front desk at one time.​

* Please leave unnecessary personal items in your car as possible, within safe reason, including large coats,

extra bags, etc.​​

​

  • We ask that no additional people/children attend your appointment with you. The goal is to prevent contact in our common spaces, mainly the waiting area and hallways.

Reduced Hours of Operation:

Monday - Friday

8:00am - 4:00pm

*Subject to change on a daily basis.

If you are experiencing any symptoms or believe you have COVID-19, please click here:

Here are some helpful links that might be useful:

​

Please do not hesitate to contact us. We are always here to answer your questions.

​

Thank you,

SouthPointe Medical & Aesthetics

bottom of page